Welcome to the Staffordshire China Store

Privacy, Cookies and Terms

Privacy Policy
All the information you provide is completely confidential and never leaves us. We do not sell or provide information to others. You will only hear from us.

We only collect the information we need to communicate with you, process orders or improve your use of our website. We keep this information secure by using firewalls and specialist protection devices and encrypt it when in course of transmission and it is kept on computer systems in physically secure locations. We regularly review and update our security arrangements as the security of customer data is of paramount importance to us.

Cookies

A cookie is a small computer file, which is downloaded to your computer, when you visit our website. The vast majority of websites use cookies. They help you navigate round our website and improve your experience. They also help us to recognise you and process any order you place, indeed cookies are essential for orders to be processed efficiently on all e-commerce websites.

If you want to know more about cookies and how you can manage them visit www.aboutcookies.org. You need to be aware that if you restrict or delete our cookies, you will find the website does not work as you might expect and when you revisit to place an order you will need to re-input all the information you provided previously.

Our Guarantee of Satisfaction
If anything you buy from Staffordshire China does not meet your expectations you may return it to us within 30 days and we shall refund the cost of the china in full or, with your agreement, replace the item. This guarantee is in addition to your statutory rights.

If the china is faulty, mis-described or damaged in transit we shall also refund the shipping charge and pay a similar amount to cover the cost of returning the china to us.

Please contact us by email or telephone before returning goods to tell us about the problem.

Contract cancellation under the Distance Selling Regulations
If goods are ordered from and sent to an address in the United Kingdom you are entitled to cancel this contract if you wish provided you exercise your right and notify us in writing no longer than 7 working days after the day on which you receive the goods.

If you wish to exercise your right to cancel this contract after your order has already been despatched, we will refund the original purchase price and shipping charge, provided you have notified us in writing no longer than 7 working days after the day on which you receive the goods and you have taken reasonable care of the goods and not used them.

Please also see our Guarantee of Satisfaction set out above.

Copyright
All web site design, text, graphics, the selection and arrangement thereof and all software compilations, underlying source code, software (including applets) and all other material on this web site are copyright of Lovers Ltd trading as Staffordshire China or their content and technology providers. All rights reserved.

Permission is granted to copy and print portions of this web site for the sole purpose of placing an order with Lovers Ltd trading as Staffordshire China and any other use of materials on this web site without the prior written permission of Lovers Ltd trading as Staffordshire China is strictly prohibited.

Legal Entity
Staffordshire China is a trading name of Lovers Limited, a company with its registered office at The Barnyard, Station Road, Steeple Morden, Royston, Hertfordshire, SG8 0RN, England and registered in England, number 03011322. VAT number GB 665 6121 32. We may be contacted using the details at the bottom of every page on this website.

Governing Law
Your use of this website and any purchase of any products or services using this website will be governed by English Law and will be deemed to have occurred in England.

Disclaimer
To the fullest extent permitted at law, Lovers Ltd trading as Staffordshire China is providing this website and its contents on an "as is" basis and makes no (and expressly disclaims all) representations or warranties of any kind with respect to this website or its contents including, without limitation, warranties of merchantability and fitness for a particular purpose, in addition Lovers Ltd trading as Staffordshire China does not represent or warrant that the information accessible via this web site is accurate, complete or current. Price and availability information is subject to change without notice. Except as specifically stated on this web site, to the fullest extent permitted at law, neither Lovers Ltd trading as Staffordshire China nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this web site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.